Extraordinarily Shitty Mood!
I had an 8:00am appointment with the optometrist this morning about my eye infection, and when I arrived at 7:55, nobody in the office had arrived, so I went two doors down to get a cup of tea. I don’t know why they make the tea SO FREAKIN’ HOT. I usually can’t drink it for about 20 minutes after I get it. So, I went over to the soft drink dispenser to add a few ice cubes. Well . . . things didn’t exactly go as planned, and my piping hot tea spilled all over my hand, and on the cuff of my fur coat. I’m not sure which pissed me off more. My hand is still tingling, so probably the hand. Maybe.
Anyhoo . . . so when I see the doctor, she has a few bits of bad news:
1. I keep my contact lenses in too long. I have extended wear disposable lenses, and I stretch the amount of time that they’re in, and I also sleep in them. I contend that my usage habits keep me from infecting my eye on a daily basis. She contends that I’m not allowing my eyes to breathe, and making them a breeding ground for infection. Of the two of us, I’m sure she’s right.
2. My right eye is infected, and it looks like something’s festering in my left eye as well.
3. I need prescription drops, and must wear MY GLASSES for the next four days. (The unhappiness is increasing by the second)
So, I go to CVS to fill my prescription and buy the OTC drops that she recommend that I use. I self-insure, and while I don’t have vision coverage (which means that I had to fork over $70 to get yelled at this morning), I have prescription drug coverage, which is helpful. Or so I thought.
When I received my prescription, I was told that I owed $53.07 — which was a very different amount than the $10 or $25 that I anticipated paying. I asked why a 5mL bottle of drops would cost so much, and why my insurance didn’t cover it, and the cashier who was the big and clueless type, of course had no clue.
I told him to hang on to it, and I went upstairs to my office to call my insurance company.
[Aside -- on the way upstairs, I stopped to get my daily dose of oatmeal, and they were OUT! If I wasn't already in a bad mood, the hunger pangs were certainly not helping to make it better.)
I won’t go into the specifics of my rant with customer service about how I’m unclear as to why I have insurance, since I pay a ridiculous amount each months, and always seem to owe money for one thing or another, and how nothing ever seems to be covered.
After biting conversations with three people, I found out that I have a prescription deductible. This is the first I’ve heard of having a prescription deductible in the 5 years that I’ve had this insurance. The customer disservice rep, whose name really was Shanikwa, was majorly unhelpful. I was a bit of a bitch, granted, but she wouldn’t have had a clue even if I’d been as sweet as pie.
So I returned to the pharmacy and reluctantly shelled out the $50 for these damned drops that had BETTER work.
AND I’m wearing glasses until Monday, when I have another visit to the optometrist, which will probably, somehow, cost $1,000.